Text message terms
Last updated 1 October 2026
Top Crew Systems is a service of EmpowerU Marketing LLC. These terms cover text messages sent by us and by the businesses that use our software.
The two programs
Messages from Top Crew Systems
If you give us your mobile number on this website or on a call with us, we may text you about your enquiry, your account, and scheduling. Message frequency varies.
Messages from a business that uses our software
Our customers are small businesses. When you call one of them and they miss it, or you fill in a form on their website, their system texts you back from their own business number. That text comes from that business, and they are responsible for it. Message frequency varies and depends on your conversation with them.
Message and data rates may apply.
Your mobile carrier may charge you for sending or receiving text messages, depending on your plan. We do not control those charges. Carriers are not liable for delayed or undelivered messages.
How to stop
Reply STOP to any message and that number will stop texting you. You will get one final message confirming it, and nothing after that.
If you change your mind, reply START to the same number to begin receiving messages again.
How to get help
Reply HELP to any message for contact information. You can also email [email protected] at any time.
How we get your consent
We text you when you have given your number for that purpose. That happens in one of these ways:
- You called a business and did not get an answer, so their system replies to the number you called from
- You submitted a form on a website and gave your mobile number
- You asked a business to text you a booking confirmation, a reminder, or a review request
- You gave us your number directly, on this site or on a call
We do not buy phone number lists, and we do not text numbers that were never given to us or to our customer.
What we do with your number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
Read the privacy policy for everything else we collect and why.
Supported carriers
Messages are supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
Who to contact
Top Crew Systems, a service of EmpowerU Marketing LLC, Pinehurst, North Carolina
[email protected]